Results-driven Business Analyst with a proven track record of leading platform implementations and driving continuous improvement. Skilled in translating complex business needs into technical solutions through stakeholder collaboration, process mapping, and data-driven analysis. Experienced in user research, usability testing, and prototyping to enhance usability and user engagement. Adept at managing cross-departmental initiatives, supporting user adoption, and tracking KPIs to ensure the success of data-driven enhancements.